Refund Policy

Every account starts with a 7 calendar day trial that includes one deal analysis. If you cancel before the trial end date shown on your Billing page, no charge is taken at all — neither the $19 subscription nor the $29 Single Deal Pass. Your remaining trial analysis stays viewable until the trial expires.

• Cancelling stops the next renewal. Your access continues to the end of the paid period.
• We do not pro-rate part-used months. If you were charged for a period you did not intend to renew and you have not run an analysis in it, contact us within 14 days and we will refund it.

• This is a single charge. It never renews.
• If the charge was taken and you have not used the included analysis, contact us within 14 days for a full refund.
• Once the analysis has been produced the service has been delivered, so the charge is normally non-refundable.

A failed payment never grants paid access. If you were charged twice for the same period, or charged after a confirmed cancellation, we refund it in full — tell us and we will fix it.

Consumer withdrawal rights that apply in your country are unaffected by this policy. Where a statutory right to withdraw applies to digital services, exercising it may be limited once you have asked us to begin and the analysis has been delivered.

Email info@krevaio.com from your account email address with the date of the charge. Approved refunds are returned by Stripe to the original payment method, typically within 5 to 10 business days. See also the Terms of Service.